TALENT MANIACS BLOG

Are your employees running from your business?

By Bill Murray April 4, 2019 You have a turnover problem?!?! “No, we do not, we have no talent in this town.” “No, we hire the worst people and find out after it is too late” “Yes, we do, and it is _____ people now a days have no desire to work” – Fill in the blank...

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The Masks we hide behind every day.

By Bill Murray March 13, 2019 In a talk yesterday with a colleague and friend, the light shined on the topic of having that person close to you that you can reach out to and completely remove the masks you wear throughout your daily roles in life.  My friend had said...

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The confusion around active vs. passive recruiting.

By Bill Murray March 11, 2019 The learning: Taking the time to listen. I love recruiting for our clients that have a great culture where the team is treated with respect and feels good about the mission of the company. Where leadership sees each of its people as a...

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Excellence – Daily Choice! Mandate #5

By Bill Murray February 21, 2019 Digging into each of the Talent Maniacs 5 Mandates, a model that guarantees success: Let’s discuss #5. Talent Maniac’s 5 Mandates of Success 1.      Know the result you want. S.M.A.R.T Goals! 2.      Multiple actions and incremental...

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Behavioral Flexibility – Mandate #4

By Bill Murray February 19, 2019 Digging into each of the Talent Maniacs 5 Mandates, a model that guarantees success: Let’s discuss #4 today. Talent Maniac’s 5 Mandates of Success 1.      Know the result you want. S.M.A.R.T Goals! 2.      Multiple actions and...

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Do you follow the Golden Rule or the Diamond Rule?

By Bill Murray February 12, 2019 Having been in service and sales for over 2.5 decades and having trained over 10,000++ people, there is one thing that will guarantee you poor service or bad sales, that is treating others the way you like to be treated. The Golden...

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Talent Maniacs 5 Mandates of Success – all 5 Applied

By Bill Murray January 25, 2019 Guaranteed Success every time when following a proven model that works: Talent Maniacs 5 Mandates of Success. Over the next few weeks I will take you through a broad stroke overview of the 5 Mandates of Success that we have implemented...

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Are you growing your team? Or are they throw away?

By Bill Murray January 25, 2019 When did many leaders stop caring about the growth of their people? I can remember my first real job (after cutting lawns, selling shirts, fundraising for school, and delivering newspapers) at McDonalds. At 15 I wanted to work there so...

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What is your NPS (Net Promoter Score) score in your business?

By Bill Murray January 25, 2019 Knowing what your customers, members, and guest feel about your business allows you to continuously improve.I have worked with many companies, and clients over my career from hospitality, software, real estate, manufacturing, luxury,...

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Are you a cry baby when it comes to feedback from clients?

By Bill Murray January 28, 2019 It’s not MY fault! Cry baby owners who blame the customer/member/guests or their employees for their shitty service they provide as owners. Recently I have seen and heard a rash of bullshit around NPS (Net Promoter Score), employee...

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Are you ALWAYS growing?

By Bill Murray January 21, 2019 Are you ALWAYS growing? Do you force yourself to get uncomfortable daily? It’s no wonder that people have such completely different experiences in building a business (and life). I find there are two types of business people. Those that...

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